

The Art of Executive Business Presence
This Lunch 'N' Learn program outlines how business etiquette and following business protocol are crucial to success - for an individual or an organization. Participants learn the key business etiquette and protocols, and managers and supervisors learn how to be positive role models and give constructive feedback to employees.
Topics covered in this Lunch 'N' Learn include:
- Protocols for effective business:
- e-mail,
- voicemail,
- cell phone use,
- phone calls,
- meetings,
- Power listening skills,
- Dynamic personal image,
- Business ethics.
Lunch 'N' Learn Programs:
Art of Creative Decisions
Art of Executive Presence
Art of Handling Difficult People
Art of Influence/Persuasion
Art of Management Leadership
Art of Managing Stress
Art of Self-Management
Art of Service Excellence
Art of Time Management