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The Art of Executive Business Presence

This Lunch 'N' Learn program outlines how business etiquette and following business protocol are crucial to success - for an individual or an organization. Participants learn the key business etiquette and protocols, and managers and supervisors learn how to be positive role models and give constructive feedback to employees.

Topics covered in this Lunch 'N' Learn include:

  • Protocols for effective business:
    • e-mail,
    • voicemail,
    • cell phone use,
    • phone calls,
    • meetings,
  • Power listening skills,
  • Dynamic personal image,
  • Business ethics.
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