

The Art of Management Leadership
This Lunch 'N' Learn program explores knowledge concerning effective management and dealing with people. By examining the core people-related management competencies and how to further develop them. It is designed for team leaders, supervisors and managers to understand the basics in becoming a great manager.
Topics covered in this Lunch 'N' Learn include:
- Expanding capabilities through coaching,
- Motivating staff towards performance,
- Influencing staff behaviour,
- Dealing with culture and diversity,
- Effective interpersonal communication.
Lunch 'N' Learn Programs:
Art of Creative Decisions
Art of Executive Presence
Art of Handling Difficult People
Art of Influence/Persuasion
Art of Management Leadership
Art of Managing Stress
Art of Self-Management
Art of Service Excellence
Art of Time Management