Interpersonal Business Communication Skills - Workshop
This workshop covers the essential components of effective business communication strategies for interacting with people at all levels within an organization (peers, supervisors, direct reports, and other stakeholders). The dynamic format combines in-depth lectures, extensive participant interaction and small-group coaching to transfer the knowledge and skills necessary to effectively deal with real-world situations.
This program addresses the critical skills to get-the-job-done in the most efficient and effective manner possible. This fast paced experiential workshop is ideal for those wanting to improve skills in an environment where they can quickly and efficiently learn to apply the skills to achieve immediate business results.
Topics covered in this workshop include:
- Principles of effective interpersonal business communication,
- Active listening and feedback,
- Asking precise questions,
- Interpersonal influence,
- Verbal and nonverbal communication,
- Communication for managing conflict,
- Business communication email,
- Communication and culture.
Learning outcomes for this workshop include: - Demonstrate an awareness of their personal communication style and its impact on others;
- Apply both verbal and non-verbal strategies to enhance personal interactions;
- Apply communication strategies that can influence and motivate others;
- Determine the appropriate conflict resolution strategy to improve communication during conflict situations;
- Apply behavioural concepts to understand and deal effectively with difficult people;
- Recognize the effect that culture plays in interpersonal communication;
- Utilize the principles of effective email communication.
Co-Sponsor:
Georgian College, Business
and Management Studies
Workshop Details
Date:
Friday April 18, 2008
8:30 a.m. to 4:30 p.m.
Location*:
Georgian College
One Georgian Drive
Barrie, Ontario
Registration Fee:
$295 per person
(before April 4, 2008)
$395 per person
(after April 4, 2008)
Includes Lunch
and
Refreshments
*Final location is subject to change.
Who should attend:
This program is a valuable tool for those looking to quickly and effectively improve their skills through a fast-paced high-focused skills program. This workshop is valuable for managers, supervisors, business owners and entrepreneurs